Touch & Gone

I have been using Touch & Go (TNG) since 1999, back during the days when they haven’t integrated the toll paying system. The only reason I got the TNG is that to use the then PLUS only highways as the other like SPRINT and LDP are using their own KESAS or LDP tag.

In a way, I have found that the reload system of other tags is way more efficient than the Touch & Go. Imagine this, you sign up for an integrated credit card with TNG with the anticipation of hassle free reloading but what you get is not. One case in particular is that I passed through Sungai Besi and upon exiting in Seremban I have been told by the machine that the card is not valid. WTF?

I also have another TNG which was linked to my credit card for reloading and after one reload which have been credited to my TNG, they called me up saying that I haven’t been paying for my top up along with a legalese letter. I told them to shove back the TNG card where the sun doesn’t shine.

My then LDP tag was not giving me any problem at all. At exactly RM 10, it will reload to the preset value and straight away debited to my banking account. No hassle at all. But then the heavy hand of government wanted to streamline all the payment into one and no guesses needed. TNG is the preferred method. So everyone had to migrate. FINE. I got another one to use. Along the years I have also bought an additional TNG & Smart Tags for the mrs.

Then they came up with some press release saying that certain cards form certain years will not be usable any more and the user have to get new cards. I read about it in the news but didn’t expect them follow thorough but I guess the smell of money made them do it.

If we keep on using our old card then they can’t supply new cards right? They must have been going through the numbers and realize that supply of new cards are slowing down and what way to generate more income on top of the % charge to all the operators using TNG. Why deactivate a fine and working car other than to rake in more money from the consumer. Curse you TNG & Rangkaian Segar.