That is what I found out today. Some people strive on this. I couldn't undertand why it had to be endured but eventually I knew why. From where they came from, it was worse.
Some might be wondering what is this fella talking about. The thing is this, today we went to get an approval letter for my domestic helper and to change the contact details in the passport. We have been forewarned that it is unruly down there but being told and experiencing it your self is 2 different things.
Things started bad enough when we got there, the line entering the embassy was so disorganised that the guards are basically at a lost to control the crowd. The one of the ulats told us that there are a separate line for women only, and mt mrs. quickly join the line and was whisked in whilst I was left 'terkontang-kanting'. Then I decided to follow suit with the line ' Maaf pak, isteri saya sudah masuk tadi untuk penukaran alamat' and was told to join the male line. There were 2 lines but in the male line we have to endure the pushing and shoving. At last i was let in, but it was the tip of the iceberg.
They have a numbering system there but it was not used. You have to jostle your way up the line and pray that u joined the right queue as if u got into the wrong one, then you better forget about it. There was no information counter, and the info you get is like a jigsaw puzzle, which u have to piece it yourself. But the people queing were friendly and they quickly give some tips on how things operate there.
Being able to get in the women's line, my wife was the second person in line. I went to another counter to collect the approval letter, and upon returning finding that they've were asked to switch counter. They have to scramble and jostle their way to get in front. That is when I saw the guard screaming down his hailer and shoving his baton to a poor man's face as a result of him trying to control the situation. I honestly thought that all this coould be better managed if they've got the numbering and queing system up and running. Was told that the system was inplace a few months back but was not used. To cut long story short, after two attempts our documentation was still deemed not complete we decided to head back home and got everything just in case. We came back later in the afternoon for the afternoon session, and to our surprise the line was shorter but when we ask the guy in front, he said that he's been waiting since 11 am and there's still about 15 people in front. Reason cited, the line is slow moving due to the counter personnel. Finally, we got our turn at about 4 pm and our application is deemed complete.
I was thankful that the system employed at our Immigration Dept was more organised and equal to certain extent You will be served the number only when all your documentation is complete but you know when your turn is about to come. I've been told whilst waiting that even they prefer to deal with Malaysian Immigration than with their embassy. At least it is transparent.
They have a numbering system there but it was not used. You have to jostle your way up the line and pray that u joined the right queue as if u got into the wrong one, then you better forget about it. There was no information counter, and the info you get is like a jigsaw puzzle, which u have to piece it yourself. But the people queing were friendly and they quickly give some tips on how things operate there.
Being able to get in the women's line, my wife was the second person in line. I went to another counter to collect the approval letter, and upon returning finding that they've were asked to switch counter. They have to scramble and jostle their way to get in front. That is when I saw the guard screaming down his hailer and shoving his baton to a poor man's face as a result of him trying to control the situation. I honestly thought that all this coould be better managed if they've got the numbering and queing system up and running. Was told that the system was inplace a few months back but was not used. To cut long story short, after two attempts our documentation was still deemed not complete we decided to head back home and got everything just in case. We came back later in the afternoon for the afternoon session, and to our surprise the line was shorter but when we ask the guy in front, he said that he's been waiting since 11 am and there's still about 15 people in front. Reason cited, the line is slow moving due to the counter personnel. Finally, we got our turn at about 4 pm and our application is deemed complete.
I was thankful that the system employed at our Immigration Dept was more organised and equal to certain extent You will be served the number only when all your documentation is complete but you know when your turn is about to come. I've been told whilst waiting that even they prefer to deal with Malaysian Immigration than with their embassy. At least it is transparent.
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