Part of my current job duty is to come out with incident / failure reports and mitigation actions on how to avoid the same thing occurring in the future. hence part of the training that I was given is to write a comprehensive report from the word go, leaving no stone unturned. This is the task that I take personally at heart,not only because I would love to do forensic engineering but also to have my thoughts committed and implemented which would affect the operation of my division.
Since the change of management in my department, we all could sense that the focus of the department is more "customer & management" friendly. As of now, every report or complaints received is valid and have to be validated by an official report. Hence I turned into one of those reports churners, which after it has been prepared, reviewed and endorsed I would have no idea of the implementation of the actions as they were whisked away to where the reports were supposed to end.
Along the process, 'improvements' were made to the formats and flow of things to suit the request of the customers up to the point that there's going to be 2 type of reports, a quick prelim and a full report.
But when the management wants to know the finding the reports are watered down in order to preserve the 'relationship' with certain parties up to a point that the presentation is only portraying the half truths, even then certain points silenced, especially all those major 'explosive' points that would get the management knicker in a knot. So why the hard work of trying to unearth the truth only to have it watered down? Have nobody in the organisation have the guts to stand up and tell the truth. There was but where are they now? Transferred out for sticking to their principles.
What's the next step? The truth is out there, only which part are we willing to listen to?
Since the change of management in my department, we all could sense that the focus of the department is more "customer & management" friendly. As of now, every report or complaints received is valid and have to be validated by an official report. Hence I turned into one of those reports churners, which after it has been prepared, reviewed and endorsed I would have no idea of the implementation of the actions as they were whisked away to where the reports were supposed to end.
Along the process, 'improvements' were made to the formats and flow of things to suit the request of the customers up to the point that there's going to be 2 type of reports, a quick prelim and a full report.
But when the management wants to know the finding the reports are watered down in order to preserve the 'relationship' with certain parties up to a point that the presentation is only portraying the half truths, even then certain points silenced, especially all those major 'explosive' points that would get the management knicker in a knot. So why the hard work of trying to unearth the truth only to have it watered down? Have nobody in the organisation have the guts to stand up and tell the truth. There was but where are they now? Transferred out for sticking to their principles.
What's the next step? The truth is out there, only which part are we willing to listen to?
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